CEO99's Terms and Conditions — Know Before You Play

1. General Terms & Conditions

By using CEO99 (referred to hereinafter as "we", "the site", or "the platform"), you confirm that you have fully read, understood, and agreed to these Terms and Conditions. If you disagree with any part of these terms, please refrain from using CEO99.

CEO99 operates an online gaming and Sports Betting platform for users in Bangladesh. These Terms and Conditions apply to all CEO99 services, games, promotions, and features. CEO99 reserves the right to update these terms at any time.

CEO99's Terms and Conditions are written in clear language so every user in Bangladesh can easily understand them. However, in the event of a legal dispute, the English version shall be considered the definitive text.

2. Registration & Account Terms

The following conditions must be met to create an account and play on CEO99:

1. Age Restriction: You must be at least 18 years old to use CEO99. Registration by minors is strictly prohibited.
2. One Account: Each individual may hold only one account at ceo99. If multiple accounts are found under the same person, all accounts will be closed and deposited funds may be forfeited.
3. Providing Accurate Information: You must provide your correct name, address, phone number, and date of birth at the time of registration. Providing false information will be treated as a breach of terms.
4. Verification (KYC): CEO99 may request a copy of your national ID or passport at any time for identity verification. Withdrawals will remain on hold until the required documents are submitted within the specified timeframe.
5. Account Responsibility: You are responsible for all activity conducted through your account. You must not allow anyone else to access or use your account.

3. Deposit & Payment Terms

Transactions on CEO99 are conducted in BDT. Deposits can be made easily via Mobile Banking, Nagad, and Rocket.

• A minimum deposit limit applies — see the Deposit page for details.
• Deposits are generally instant — funds are credited to your account within a few minutes.
• CEO99 does not charge any additional fees on deposits.
• Payments must be made from an account registered in your name. Payments from third-party accounts are not accepted.
• If a deposit is delayed due to a technical issue, please contact support immediately.
• CEO99 reserves the right to decline any suspicious payment.

4. Withdrawal Terms

The following conditions must be met to withdraw winnings from CEO99:

• Identity Verification: KYC verification must be completed before your first withdrawal.
• To Your Own Account: Withdrawals can only be made to a mobile banking account registered in your own name.
• Minimum Amount: A minimum amount applies to each withdrawal request.
• Processing Time: Withdrawals are usually processed within 5–15 minutes. In complex cases, it may take up to 24 hours.
• Bonus Withdrawal: Designated wagering requirements must be met before withdrawing any winnings derived from a bonus.
• Verification Pending: Withdrawal processing will be delayed if identity verification has not been completed.

CEO99 reserves the right to review suspicious withdrawal requests, and may ask for additional documentation in such cases.

5. Bonus & Promotion Terms

CEO99 offers a range of bonuses and promotions, each with its own specific terms detailed on the relevant promotion page. General bonus conditions include:

1. Wagering Requirement: Bonus funds become withdrawable only after placing a specified amount in wagers. A wagering requirement of 10–30x the bonus amount generally applies.
2. Validity Period: Every bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
3. Single Use: Each bonus or promotion may only be used once per user.
4. Bonus Abuse is Prohibited: Accounts found attempting to exploit bonus offers will be suspended.
5. Game Restrictions: Some bonuses may be restricted to specific games.

6. Gaming Rules

The following rules apply to all gameplay on CEO99:

• All games on CEO99 are powered by internationally certified RNG (Random Number Generator) technology. Every outcome is completely random and impartial.
• In the event of any dispute regarding game results, the decision of ceo99 management will be considered final.
• CEO99 will not be held liable for any game interruption caused by a loss of internet connection.
• If a game is incorrectly launched due to a technical error, ceo99 reserves the right to void that round.
• For Sports Betting, if an event is cancelled or postponed, your stake will be refunded.
• In Live Casino games, the result announced by the dealer is final.

7. Prohibited Activities

The following activities are strictly prohibited on CEO99. Any user found engaging in them will have their account permanently closed:

• Multi-Accounting: Holding multiple accounts under the same identity is prohibited.
• Fraud & Hacking: Attempting to alter game results or gaining unauthorized access to the system is strictly prohibited.
• Bonus Abuse: Attempting to exploit bonus offers unfairly or systematically.
• Automated Software: The use of bots, scripts, or any other automated tools is strictly prohibited.
• Money Laundering: Any attempt to launder illicit funds through CEO99 is strictly prohibited and subject to legal action.
• Third-Party Funds: Placing bets or making withdrawals using another person's funds is prohibited.
• Abuse and Threats: Abusive or threatening behavior toward CEO99 staff is strictly prohibited.

8. Account Closure & Suspension Terms

CEO99 reserves the right to suspend or permanently close any account under the following circumstances:

• In the event of a Terms & Conditions violation.
• If registration was completed using false or misleading information.
• If there is reason to suspect the account holder is a minor.
• In cases of suspicious financial activity.
• If the registered user voluntarily requests account closure.

You can close your account at any time by contacting CEO99 support. Please withdraw your balance before closing your account. If your account is closed due to a terms violation, your balance may be forfeited.

9. Privacy & Data Protection

CEO99 takes the protection of your personal data seriously. For full details on how your information is collected, used, and safeguarded, please refer to CEO99's Privacy Policy Available on the page.

• CEO99 does not sell your information to third parties.
• Your data is protected with SSL encryption and AES-256 technology.
• Information may be disclosed to authorities where required by law, such as in financial crime investigations.
• CEO99 conducts regular security audits.

10. Responsible Gaming

CEO99 believes gaming should be a source of fun, not a source of problems. That's why we are committed to ensuring responsible gaming for all our users.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: If you feel the need, you can temporarily suspend your account for a set period of time.
• Break Feature: You can take a gaming break for anywhere between 24 hours and 30 days.
• Reality Check: You will receive notifications about your gaming session at regular intervals.
• Support: If you are struggling with a gaming addiction, please reach out to CEO99 support. We can point you toward professional assistance.

To learn more about Responsible Gaming, visit our Responsible Gaming View Page.

11. Changes to Terms & Conditions

CEO99 reserves the right to partially or fully update these Terms and Conditions at any time. Any changes will be published on this page as a new version, and registered users may be notified via email or phone.

Continued use of ceo99 after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.

12. Contact & Support

If you have any questions about the Terms & Conditions or need clarification, please contact the ceo99 support team:

• Live Chat: 24/7 live chat support is available.
• Email: [email protected] — responses are typically sent within 24 hours.
• Bangla Support: CEO99's support team is available to assist you in English.

Thank you for trusting CEO99. We are always committed to delivering the best possible gaming experience for you.